Value Proposition Design: How to Create Products and Services Customers Want by Alexander Osterwalder


Value Proposition Design: How to Create Products and Services Customers Want
Title : Value Proposition Design: How to Create Products and Services Customers Want
Author :
Rating :
ISBN : 1118968077
ISBN-10 : 9781118968079
Language : English
Format Type : Kindle , Hardcover , Paperback , Audiobook & More
Number of Pages : 290
Publication : First published September 16, 2013

If you liked "Business Model Generation," you'll love "Value Proposition Design." The sequel builds on the same visual format and practical tools that made the first one so useful. It shows you how to use the Value Proposition Canvas, a practical business tool to design, test, create, and manage products and services customers want. It compliments and perfectly integrates with the Business Model Canvasfrom "Business Model Generation" so you can succeed with great value propositions embedded in scalable and profitable business models.

Practical exercises, process illustrations, and workshop suggestions help you immediately apply the tools in the book to your daily work. The book includes an online access to Strategyzer.com to complete and assess exercises interactively, learn from peers, and download pdfs, checklists, and more.

You'll love "Value Proposition Design" if you've been overwhelmed by the task of true customer value creation, frustrated by unproductive product meetings and misaligned teams, involved in bold shiny projects that blew up, or simply disappointed by the failure of a good idea."Value Proposition Design" will help you successfully understand the patterns of value creation, leverage the experience and skills of your team, avoid wasting time with ideas that won't work, and guide you through the design and test of products and services that customers want.


Value Proposition Design: How to Create Products and Services Customers Want Reviews


  • د.أمجد الجنباز

    يتحدث الكتاب عن كيفية دراسة منتجك وتعديله بحيث تقدم أفضل قيمة للعملاء
    وذلك باستخدام نموذج تصميم القيمة المقدمة
    هذا النموذج يدرس بشكل مفصل العملاء الذين تود خدمتهم من حيث معرفة الآلام التي يعانون منها
    والمنافع التي يبحثون عنها
    والوظائف التي يمارسونها بشكل دوري

    ثم البحث عن منتج أو خدمة تخفف من آلامهم وتزيد من منافعهم

    وهو مناسب جدا خاصة لمن لديه فكرة مشروع جديدة ويريد تطبيقها، وذلك بعد استخدامه لنموذج العمل.

    والكتاب يحوي طرقا سهلة لاختبار الفكرة للتعديل عليها

  • Jose Papo

    This book is a must read companion to "Business Model Generation" by Osterwalder. You REALLY need to read this book, because it goes deeper on the most important part of your solution: the Value Proposition. Value Proposition is a combination of customer segments and the value you provide to them. It's the way you provide value to the customer and the business model is how you generate value for your company.

    What I liked most is that Osterwalder not only used the important aspects of jobs to be done, pains and gains from Disruptive Innovation literature but integrated it with experiments and Lean Startup in a very simple and clear way.

    So do yourself a favour and buy this book if you create or improve products and/or services at your job or as an entrepreneur.

  • Ahmad hosseini

    The value is what customers are looking for and ready to pay money for it. So designing a right value for right customers is very important for any business. This book helps you:
    • Understand the patterns and value creation
    • Leverage the experience and skills of your team
    • Avoid wasting time with ideas won’t work.
    The tools presented in this book can be applied to both startups and established organizations. Value Proposition Canvas is one of this tools that can be used to design and test a value.
    Format of book is practical, visual, and enjoyable!

  • Люда Дмитрук

    Якщо б ви могли прочитати лише дві бізнес-книги, то нехай ними стали б "Розробляємо ціннісні пропозиції" та її попередниця "Створюємо бізнес-модель". Для молодих стартапів, великих компаній чи неприбуткових організацій - ця книга настільки проста, універсальна й концентрована, що стане корисною абсолютно для всіх!

  • Semi-Academic Eric

    Something seems to be missing from this book that Business Model Generation had. I can't quite put my finger on it yet. Is it that the graphics are more flat and seemingly artificial? Yet, now they are in color.

    Has this process gotten overly simplified and systematized? Does it leave as much room for creativity and experiential insight?

    I think I need to read more to answer these questions. However, my initial feeling is that I am not sure that I want to... Aren't there other resources that already deal with value proposition design very well?

    Please let me know if you think I'm mistaken at this, but it seems like a lot of extra fluff has been added in to make this into a book.

  • Amir  Rafiey

    اول این که کتاب رو اگر دارید به کسی قرض ندید چون یه جور کتاب مرجع هست که باید بهش مراجعه کنید
    دوم این که خیلی از کتاب خوشم اومد
    به نظرم اگر کسب و کار خاصی دارید حتما و حتما این کتاب رو بخونید و از ابزارهاش برای کارتون استفاده کنید
    ابزارهایی که معرفی میکنه مزیتی که دارند این که سرعت بالایی دارند برای استفاده
    به طور کلی از ابزارهاش میشه برای جهت دادن سریع به کسب و کارتون استفاده کنید

  • Ahmad Badghaish

    Great book. I thing the authors haven’t explained the concept of the Value Proposition within Generating Business Model, so they came back with another book. The books has explained the previously mentioned concept very well.

  • Mehis

    Great handbook and addition to Business Model generation. Together two most influential business books of the decade (or even two). Must read for all designers and business builders. Strongly recommended to everyone else who are interested in professional development.

  • Magno de Santana

    Livro extremamente recomendado. Conteúdo excelente e ainda tem uma parte online para exercitar o que é ensinado no livro. Saia do prédio e valide suas hipóteses...:)

  • Ebony

    There are gems in Value Proposition Design. The principles of canvas, design, test, and evolve are clear. There are step by step instructions for completing the canvas, collecting customer insights, testing, and launching. Buy it to keep as a reference book for iterating within a current business and creating new ones. Sign up for the Strategyzer account for the free downloads. To be a workbook style text, I did find it wordier on the sentence level than I would have anticipated, but nonetheless, it’s a well-designed the lean start up segment on how to design a business with customers at the core.

  • Andriana Novosad

    Дуже прикладна і чітка інформація, легко сприймати, ідеально для людей-візуалів. Перший раз читала для загального розвитку - круто, другий раз шукала відповіді на питання щодо реалізації конкретної ідеї - зайшла ще крутіше.

  • Olha Prots

    Як і "Створюємо бізнес-модель, це надзвичайно цінна книжка, особливо для тих, у кого на думці є створити щось своє, або ж дотичних до менеджменту чи консалтингу.
    По-перше, вона цікава, кольорова, інформація подана візуально.
    По-друге, це практичний посібник. В якому присутні хороші приклади та завдання, що допомагають краще зрозуміти певні техніки.
    По-третє, без водички, все коротко, наголос на основному, вдалі приклади і доречна нова інформація на кожній сторінці.
    З нетерпінням чекаю на інші книги серії

  • Petar Ivanov

    A great read focused on the Value Proposition Design which is embraced in the early days of the business creation. I liked the framework and the materials provided in the book. It helps you answer the biggest question of business - What value will you bring to your customers?

  • Ivan Atanasov

    Must read for anyone that is trying to create a new product or service. It is very useful for new ventures and also for new division in existing company.

  • Tibor Konig

    Az új generációs (= tartalomszervezési és információ-megjelenítési szempontból a hagyományos kiadványokat meghaladó) üzleti könyvek egyik legjobb példája. Eddig inkább kézikönyvként használtam, most vettem a fáradságot, és elejétől végéig elolvastam. Kötelező!

  • Kunal

    Decent Read. Graphics are engaging.

  • Raafat

    يا ريت يتدرّس هالكتاب قبل ما نعلم الناس كيف يبدؤوا مشروعون الشخصي لأنو حتى اليوم عم نشوف ألف حدا عم يعمل دورة تأسيس مشاريع صغيرة وهالمشاريع الصغيرة للأسف عم تتأسس وتنهار لأنو مالا أي فائدة غير انو صحابا شايفينا مفيدة.
    منشوف كتير مشاريع برّاقة بلشت وجابت صدى وبعد فترة سنة سنتين ماتت, طيب ليش ؟ الكتاب بيعلّم انه غلط الواحد يوقع بغرام فكرته الأولى, لازم يشوف العالم عنجد شو محتاجة وشو يقدملها مو بس خطر ببالو الواحد فكرة يلا تعا نعمل مشروع ونخطط, الموضوع علم قائم بحد ذاته وبده دراسة كبيرة لحتى الواحد يدرس فائدة الشي يلي رح يقدمه قبل ما يفكر أصلاً بباقي تفاصيل المشروع. نقطة تانية مهمة بالكتاب يلي هية أد ما كانت الفكرة رائعة والشغل ممتاز والناس حابة فكرتك بس إذا المشروع ما بيجيب عائد مادي فما رح يستمر حتى لو كان مشروع خيري أو تطوعي أو توعوي.
    كتاب مميز ورائع, وعن نفسي اكتشفت كتير أخطاء كنت واقع فيها وإن شاء الله صار وقت نصلّح ونتلافى

  • Fred Rose

    This book will become more of a classic than Business Model Generation. Summarizes all the key points from lean startup, design thinking and many other topics. Excellent, use it in my classes and work.

  • Anas Faris

    A very clear and applicable theory not only for business, but for organizations and events as well.
    A sort of interactive book, with online companion tools.
    A great lesson on how to test your hypothesis on the value proposition.

  • Mario Lucero

    I strongly recommend to read Business Model Generation before buying this book to have an idea of the Business Model Canvas.

    This book is very practical because of that you should enjoy reading this book.

  • Johan Oskarsson

    Just awesome

  • Mohammed EL ASSAL

    A deep dive of the business model canva design.
    On theory, the framework is the way to go for business excellence.
    this is a reference book not a one time read it.

  • Kenny Lam

    Easy to read. Uses less jargon and is easy to understand.

    This book will help you to create a product to customers want and love.

  • Alex ♈

    Die schrecklichsten Illustrationen ich habe je gesehen habe...

  • Lloyd Downey

    My daughter gave this to me as a Birthday present (one of the books I'd suggested to her as possible presents). She has a background as a McKinsey consultant and I detected a note of reticence with the gift-giving. I suspect that she thought it lacked something. Now that I've read it I can kind-of see what she might have been thinking. This is a modestly large book devoted to a particular methodology that the authors have developed (or adopted parts of it from other work). The methodology is really about bringing some new product of procedure into a business in such a way that it is liable to be successful.....that is, provide value for the customer and create value for your business. Really, there are many similar models in circulation; there is not just ONE way of doing this but this methodology looks reasonable to me and can be applied fairly consistently across an organisation and with different products and services. So it's flexible. Basically, they have two elements that are re-used throughout: One the one side is the customer template with; pain relievers; gain creators and the product or service (value proposition). And on the other side is the Customer profile with: the jobs the customers are trying to get done; the pains or bad outcomes the customer currently has; and the gains that customers want to achieve. So you are trying to deliver an appropriate pain reliever to reduce the customer's pains, for example.
    Pretty simple but they manage to apply this template over and over again....to different segments of customers, to use it as a refining tool when something doesn't work, etc., etc. I remain mildly impressed. But I was impressed with the design and artwork and presentation of the book. They have done it well. The layout is simple, easy to read and very logical in the way it flows. (Maybe a bit longer than it needs to be....maybe a bit repetitive). And I found myself wondering; "who, in a fast moving business world, is actually going to methodically carry out all these steps?" Probably nobody....it's just too long and too convoluted. But the principles are all there and some of the steps could be taken very rapidly. In fact, the authors are at pains to point out that one should do a lot of cheap, rapid, testing before committing to anything that is going to use a lot of resources and prove costly if it fails. So full marks for that.
    I'm happy to recommend it as a useful methodology that could readily be adopted by a wide range of organisations...not just those seeking to make a profit. Four Stars from me.

  • Adam McNamara

    Value Proposition Design is about...how to design value propositions...

    A value prop defines the benefits a customer can expect from your product. It’s one part of a business’ model, although arguably the most important. A value prop has two parts. The first is a customer profile - who you’re solving a problem for, what problems they want solved, the pains of not having the problem solved today, and what benefits solving the problem would lead to. The second part is the value map - the products and services you offer, how they alleviate the customer pains, and how they deliver benefits.

    The book is good. It explains, step-by-step, how to design and test value props to increase your chances of business success. The process is solid, the steps are fairly clear, and the tests are effective.

    That said, I’d suggest three major changes to this book.

    In the last chapter, the authors show a small diagram called “Progress Indicators.” It visually summarizes the entire value prop design process - the activities and milestones, as a flow chart. This visual representation is the trunk of the tree of knowledge. All of the material in the book are simply branches and leaves on this tree. This diagram should be presented in the first chapter to then attach all of the supporting information.

    The first step in the process is “Value Proposition Prototyping.” After, startups are then encouraged to interview or observe customers to understand and rank problems, pains, and gains. This is backwards. Problems should be observed first, and hypotheses developed and confirmed later. Prototyping first is simply hand waving and a waste of time. As the authors say later, evidence trumps opinion. This is a rare case of not practicing what they preach.

    Finally, talking to customers... Talking to customers is THE fundamental skill in this book. It comes up again and again. And yet, it’s sadly underserved by the material. The book provides tips for interviewing customers. Instead, it should provide sample scripts for Problem Discovery, Problem Validation, and Value Prop Validation. Best practices should be discussed using real narrative examples. Not including these creates a huge opportunity for the good advice in this book to fail.

    That said, this is a great book discussing the hardest part of designing products. But be aware you’ll have to read additional books to be effective.

  • Fred Cheyunski

    Clarifying Value Propositions for Both Profit and Non-profit Organizations - Many have written about the benefits of this book for for-profit companies, but it is also useful for non-profits as well.

    There are aspects that are helpful in each of the four main sections of the book. Since I have worked with the former and now am getting back to working with the latter, I have applied the concepts first-hand on a recent project. Particular aspects in the sections that seemed most valuable were as follows:

    1. Canvas - mention of an Environment Map, description of basic ideas and tools related to using the Business Model Canvas and Value Proposition Canvas to outline the major aspects of the offering(s) and supporting organization (60+ pages in the section)

    2. Design - explanation of many protocols and aids for developing/revising Value Propositions via ad lib statements, using the canvas for modeling, push and pull approaches as well as "zoom-out and zoom-in" views from context to what the customer is trying to do (100+ pages in the section)

    3. Test - the testing process and methods such as extracting hypotheses and applying build, measure, and learn steps to confirm and devise products and/or services (80+ pages in the section)

    4. Evolve - allusion to monitoring, measuring and improving to set-up means for continuing to better offerings and organization (15+ pages in the section).

    The examples such as those related to the book itself and Strategyzer were also helpful. But what proved most instructive involved customizing the canvases and items mentioned above as they pertain to a non-profit social service organization. This kind of focus is helpful in sorting through and making the myriad of graphics and visual tools most meaningful (e.g. see my review of `Visual Leaders" as well).

    If involvement in such activities appeal or are important to you, consult this book for guidance along the way.

  • Iryna Paprotska

    Розробляємо ціннісні пропозиції - це книжка про business canvas. Іншими словами, описує інструменти за допомогою яких можна краще зрозуміти бізнес-модель замовника, або побудувати свою, краще зрозуміти середовище і контекст у якому потрібно працювати і сфокусуватись на замовникові.

    Коли читати: коли є необхідність або бажання зрозуміти як працює юізнес або побудувати свою бізнес мдель, а розуміння того, як це робити - немає. Насправді також раджу не читати і не купувати цю книжку без чітко поставленої мети, тому що без практики вона безцільна. У мене ці дві книжки (разом з
    Створюємо бізнес-модель) на столі вже пів року і час від часу туди доводиться дивитись по роботі. Інакше - не було б змісту з ними працювати.

    Що подобається:
    - викладено просто і зрозуміло
    - підкреслена необіхність працювати з запитом клієнта
    - пояснено, що не завжди треба починати з дослідженя, проте забувати про клієнта і не півотувати не можна

    Що не подобається:
    - по відчуттях книжку побудовано так, ніби команда завжди в одній кімнаті.. в реаліях сучасного дистрибютного світу, це малоймовірно
    - інструменти подано без прикладів, що може бути не так добре