| Title | : | Learning to Run: A Guide to Business Process Re-Engineering |
| Author | : | |
| Rating | : | |
| ISBN | : | 1781480451 |
| ISBN-10 | : | 9781781480458 |
| Language | : | English |
| Format Type | : | Kindle Edition |
| Number of Pages | : | 129 |
| Publication | : | First published January 1, 2012 |
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
